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Tow truck: differences, uses, and benefits
It is called a tow truck due to its action of towing but tow truck is just a broad term that includes the different types of towing truck such as boom, wheel-lift, integrated, flatbed and lift flatbed etc.
Boom Truck
Integrated Truck
Wheel lift Truck
Flatbed Truck
Hook and Chain Truck
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Tow truck meaning
A tow truck is a truck with special equipment (e.g. hook, chains, winches, and hoist mechanisms) for pulling or freeing wrecked, stuck or disabled cars to a certain location usually to be fixed or impounded. Tow truck company or aaa roadside assistance
What is another word for a tow truck (tow truck synonym)?
The name for tow trucks is a broad term that includes a wrecker, a breakdown truck, a recovery vehicle, or a breakdown lorry.
What is the meaning of towed vehicle?
A towed vehicle is any vehicle that is pulled or towed by another vehicle using a towing connection, such as cargo trailers, caravans, or agricultural carts. These vehicles do not have their own engine and rely on the towing vehicle for movement.
Types of tow trucks (differences, uses, and benefits)
There are mainly six types of tow trucks and they are used to serve different purposes depending on your needs.
hook and chain tow trucks
• The hook and chain tow trucks were considered the most popular towing trucks in the past but because of the probability of damaging the car and if you have a 4×4 car it might cause damage to rear wheels.
• They are still good for rescuing cars that are stuck in a ditch or the mud and they have a powerful winch.
• This type of truck will tow a car while the back of the car remains on the ground. A look at the back of the tow truck is secured to the car’s axle, then a boom will lift the car off the ground, while the back wheels will stay in place.
flatbed tow trucks
• The truck flatbed is capable of sliding out and tilting towards the ground, the car can drive up and securely parked using a winch but in the case of the car unable to drive, the winch is used to pull up the car on top pf the flatbed
• A flatbed tow truck looks different than the standard tow truck. It has a large flatbed that a vehicle can sit completely and the back of the truck is powered by hydraulics but there will be weight limits involved that you cannot exceed. A flatbed truck is referred to as a slide or a rollback truck by some.
• The best thing about this tow truck, it keeps your entire car off the ground.
wheel lift tow trucks
• The wheel lift truck works in a similar way to the hook and chains but the key difference is there are no hooks or chains involved. This truck used something called a yoke, a piece attached to the back of the tow truck and goes under the front wheels of the car lifting it, while the back wheels are on the ground but you can also life it by the front wheels.
• The great thing about this type of tow truck is, it is very simple and quick to use to pull a car in a manner of minutes.
integrated tow truck
• It is large and powerful to the truck. This type of tow truck is generally used for towing trucks and buses, they can get vehicles out of difficult situations. They are also built with extra axles for more power and stability. They can also carry heavy loads.
• It operates in the same way as the wheel lift truck.
Boom truck
• The boom truck has a hydraulic arm and this arm is also called boom. Due to its unique design, this truck can be used for various purposes.
• Its adjustable hydraulic arm is used to rescue vehicles from a ditch and over an embankment. It uses a hook and chain system to lift the object and it is useful for heavy-duty recovery or towing. Nowadays, tow truck operators use slings and belt lifts to tow as they are safer to use.
tow truck FAQ
Have a question? Check out our frequently asked questions to find your answer.
Have questions?
Get answers.
Why is it called a tow truck?
It is called a tow truck due to its action of towing but tow truck is just a broad term that includes the different types of towing truck such as boom, wheel-lift, integrated, flatbed and lift flatbed, etc.
What is the most common tow truck?
The flatbed is most tow truck used because it can carry an entire car on its back moving the vehicle on the road safely and quickly.
What kind of tow truck is best?
To know the answer to this question you have to think of these questions.
You can also contact our support team to help you decide the best truck you need.
What are the Stages?
Every tow truck has a unique design to provide different types of towing methods.
These are only some example.
Tow truck services
We all needed a Tow truck services at a certain time, going through the struggle of calling everyone to get a number of tow truck drivers or searching the web. The trouble of explaining the exact location to pick up your car, and then to illustrate the drop-off location. The prices bargain with different drivers and the feeling of getting bamboozled. With Oreem tow trucking serves all your issues with tow trucks are no more, with just a few clicks on your mobile. You can pinpoint the exact pickup and drop-off location in any area in Bahrain. Our prices are affordable and fixed with different options for payments. Download our app and enjoy our services.
Oreem services
Oreem delivery men are always friendly and take a good care of your package like they are carrying a pharmaceutical product; from the moment they receive the parcel to the moment they deliver parcel to the customer (final mile).
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I need help with my package
Where’s my package?
You’ll be able to track your package through the WhatsApp message you’ve received from swftbox. If you haven’t received it yet, that means your package is still with the merchant. You’ll be notified as soon as it’s ready to go!
How can I cancel my shipment?
To cancel your shipment, please send an email support@oreem.com with your order reference number and reason for cancellation so that we can process your request.
How can I update my address?
You can update your address on the tracking link we’ve sent you through the WhatsApp message you received.
I have some feedback!
We’d love to hear your feedback, whether it’s good or bad. It helps us improve big time. Please drop us an email at support@oreem.com
overview
What is Oreem?
Oreem is an e-commerce enabler that can help you create a seamless post-purchase experience for your customers with safe & secure fulfillment and super-fast last-mile delivery options
How does it work?
Register to one of the Oreem subscription plans, plug in an order and let Oreem fulfill & deliver or just deliver your products to your customers across the Bahrain and the world.
How do I know if Oreem is right for me?
If you’re a business owner that wants to create a better post-purchase experience for your customers with easy integration to your shopfront, warehousing & fulfillment, fast delivery and a headache-free experience, then Oreem is right for you.
How do I sign up to Oreem?
Click here to check out the different plans we have, subscribe and start your journey in a few minutes.
delivery
What delivery options do you offer?
With Oreem you can reach reach the whole world We offer same day, next day and 2-4 hour delivery (Manama) options in the Bahrain. We also offer express international delivery to anywhere in the world.
What types of vehicles does the Oreem fleet use?
Our fleet includes motorbikes, cars and vans. Motorbikes reach destinations super-fast, cars maintain temperature a bit better and vans are used for bulkier items. For our international shipments, we only ship by air.
What are the delivery fees?
Our pricing is transparent and we have subscription plans suitable for all types of businesses. Check out the different plans we have here.
Does Oreem provide payment on delivery (COD)?
The Oreem fleet accepts various payment methods including cash or card on delivery as well as payment links. And yes, all contactless payment options are accepted including Apple Pay, Gpay, Samsung Pay amongst others.
What are the charges for payment on delivery (COD)?
Payment on delivery is charged at 2.8% -2.9% of the total transaction amount depending on the plan you choose. For example, if swftbox collects AED 100 on your behalf, there is a charge of AED 2.8 that is subtracted from the amount we collect and you will be transferred the balance.
What regions/areas does Oreem cover?
We currently cover all Emirates in the UAE including Dubai, Abu Dhabi (Al Ain), Sharjah, Umm Al Quwain, Fujairah, Ras Al Khaimah and Ajman. There are a few areas we don’t cover yet, check these
International Coverage: We currently cover all Emirates in the UAE including Dubai, Abu Dhabi (Al Ain), Sharjah, Umm Al Quwain, Fujairah, Ras Al Khaimah and Ajman. There are a few areas we don’t cover yet, check these here.
How can my customers track their shipment?
All customers receive a WhatsApp notification to their registered phone number with a tracking page, they’ll also be able to update their address, make a payment and set their delivery preferences.
Do you manage returns?
We’ve made returns super simple for you and it’s as easy as two clicks. Once you request a return, your customer receives a notification informing them of return details.
How are returns charged?
Returns are charged just like deliveries, no extra charges apply. For example, if your delivery rate is AED 15, you’ll pay AED 15 to return the item.
How can I contact customer support?
You can reach out to our customer support team through the chat box on your Oreem dashboard. We’ve integrated with WhatsApp as well, so that you can message us on the go.
Are there any areas Oreem does not cover in the Bahrain?
You can access the list of our non-serviceable areas here.
Is there a weight limit for my packages?
Our pricing is based on packages with a weight of 5kg (11 pounds) and 20x20x20cm in dimension. Extra charges apply for packages with weights above the mentioned limit.
Can Oreem help me ship internationally?
Yes, you can ship anywhere in the world with Oreem. Placing international orders is as easy as local orders.
Does my customer have to be present in time for the drop off? What happens if the customer is not home?
If it’s a paid order and the goods are not perishable, then the customer can request from the courier to leave it outside their door. If it’s a payment on delivery order, your customer can make a payment through the swftbox tracking page and request to leave it at the door, otherwise we will make every effort to schedule a convenient time to deliver the goods.
Are there any prohibited items that Oreem can’t deliver?
All items prohibited under Bahrain law, hazardous material and products that your business is not licensed to sell.
What happens if my customer is not available when the courier arrives?
Don’t worry, our couriers attempt a shipment up to 3 times if necessary. A package is returned to you if we’ve made sure that your customer does not want the package or is unavailable after a few attempts.
fulfillment
How does fulfillment with Oreem work?
Super easy! You’ll integrate your shopfront (Shopify, WooCommerce, Magento) with Oreem, we will store your inventory for you and once you get an order, we’ll pick, pack and ship it to your customer.
Why should I choose fulfillment with Oreem?
Imagine getting new order requests and not having to worry about a thing. You’ll just need to focus on getting more orders in!
Do you provide packaging?
Yes, we provide standard polybag packaging for fulfillment. If you need us to use custom packaging, we are happy to accomodate.
How quickly can you fulfill orders?
Any orders placed before 12pm are delivered on the same day across the Bahrain. Any shipments received after that are delivered the very next day.
International orders work the same way, but delivery time varies between 3-5 days.
What temperature-controlled storage options does your warehouse provide?
Our warehouse is fully temperature controlled at 22-25 ℃. We also have cold rooms (2-6℃) and freezer rooms (-20℃) that are ideal for very sensitive cosmetics and food items.
Where is the Oreem warehouse located and what are the working hours?
The main Oreem warehouse is located in Al Quoz, Dubai, United Arab Emirates. Open daily from 9am to 6pm.
How can I track my inventory?
You’ll be able to keep track of your inventory at all times through the live database that we share with you. It’s real-time, so you’ll always know what you have in stock. Plus our fulfillment team continuously takes stock count, checks expiration dates and notifies you once quantities are critical.
Who can I contact in case of fulfillment related questions?
You can reach out to our customer support team through the chat box on your Oreem dashboard. We’ve integrated with WhatsApp as well, so that you can message us on the go.
Are there any prohibited items that Oreem can’t store and deliver?
All items prohibited under bahrain law and that your business is not licensed to sell.
integration
How does integration help me?
When you integrate with Oreem, any new order you receive is transferred directly to the Oreem dashboard. That means you won’t have to plug in orders manually and avoid data input mistakes.
What integrations are available?
Oreem tech is API-based so it can connect to any API-based software. We have ready-made integrations with Shopify, WooCommerce and Magento that take only a few minutes to setup. You’ll be able to do it yourself without the need to hire any extra developers and it’s completely free.
Is it possible to create custom integrations?
Custom integrations are possible, depending on the complexity of the integration, additional charges may apply.
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